Oracle APPS :Click to Order(Key Business Flows)
|Oracle Click to Order|
This business flow relates to a company specifying its online sales setup. This flow encompasses activities starting from customer registration, setting up of product catalogs, setting up of targeted storefronts, and finally capturing of the order. However, the business flow in the slide does not reflect the complete back-end integration with many of the shared entities. The modules displayed in the slide depict more of the front-end functionality.
This flow involves the following products:
⦁ iStore: iStore is the focal point of Click to Order. It enables a company to do business on the Web by using business-to-consumer (B2C) and/or business-to-business (B2B) models.
⦁ Java Transaction API (JTA): JTA provides the user management functionality to the store to enable creation of users and their management.
⦁ Inventory: Product or services sold in the store are items in Inventory.
⦁ Marketing: The eMerchandizing module of Marketing can be used to advertise and make product recommendations within the store. Also, campaigns involving a discount are created in Marketing, those discounts are created in Pricing.
⦁ Sales: Saved shopping carts that have been used for a predetermined amount of time are made available to Sales as leads.
⦁ Pricing: iStore can call the pricing engine to determine the price of an item and check whether modifiers exist that can be applied to the price. Quoting can also call Pricing to determine the price.
⦁ Quoting: A saved shopping cart is actually a quote in Quoting.
⦁ Order to Cash: iStore communicates via the Order Capture Foundation APIs to Order Management (Order Fulfillment). The follow-on flow would be the Order to Cash flow.