Issue:Unable to view receipt created by ex-employee
There are several receipts created by terminated employee. The receipts
are viewable in PO query --> Inquiry --> View receipt.
However, when active user was trying to query the receipt by PO number in iProcurement, the system returns 'No Results Found'.
When user click on search button next to the receipt number and query the receipt number, the receipt is there. But once it is selected the receipt is not coming out. Again, the system returns 'No Results Found'. Is there any way to view these receipts?
Solution:Security Level in Document(Purchase order) Type should NOT be set to PRIVATE.
Login to Purchasing responsibility
Setup-->Purchasing-->Document Types --> Click on Update on appropriate Document type
Check the security level . Make sure its not set to PRIVATE
You can also change this to PUBLIC once if the value is not PUBLIC and retest the issue