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November 12, 2017

11/12/2017 11:36:00 PM

Oracle Purchasing
 Issue:Unable to view receipt created by ex-employee

There are several receipts created by terminated employee. The receipts 
are viewable in PO query --> Inquiry --> View receipt. 

However, when active user was trying to query the receipt by PO number in iProcurement, the system returns 'No Results Found'. 

When user click on search button next to the receipt number and query the receipt number, the receipt is there. But once it is selected the receipt is not coming out. Again, the system returns 'No Results Found'. Is there any way to view these receipts?

Solution:Security Level in Document(Purchase order) Type should NOT be set to PRIVATE.
Login to Purchasing responsibility

Setup-->Purchasing-->Document Types --> Click on Update on appropriate Document type 
Check the security level . Make sure its not set to PRIVATE 
You can also change this to PUBLIC once if the value is not PUBLIC and retest the issue

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