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July 12, 2019

7/12/2019 11:16:00 PM
For an Automatic Debit Memo to be created in AP, you need to ensure the below:

  1. The Supplier site set to allow RTS transactions.
  2. There must be an original invoice already in AP for the item being returned.
  3. The PO and the original Invoice must be to the same Supplier Site.
  4. The Supplier Site must be marked as both a Pay Site and a Purchasing Site.
  5. The invoiced quantity should not result in to Negative value (The return quantity must be equal to or less than the quantity invoiced.)
  6. The Create Debit Memo checkbox must be checked  in the Receipt form.
  7. The return must be to the Supplier, and not to Receiving.
If the debit memo is not created automatically, you should create the debit memo manually in the Payables application.
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